Emberly - Perk System Failures – Incident details

Experiencing partial outage

Perk System Failures

Resolved
Major outage
Started 21 days agoLasted about 6 hours

Affected

User Perks

Major outage from 12:06 AM to 6:07 AM

Discord Boosters

Major outage from 12:06 AM to 6:07 AM

GitHub Contributors

Major outage from 12:06 AM to 6:07 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We have identified the root cause of these issues and are implementing a fix!

  • Investigating
    Investigating

    We the recent release of v1.2.0 and v1.3.0 we rolled out a new perks system allow Discord boosters and GitHub contributors to receive special benefits.

    To achieve this system we ask users to link their Discord and GitHub accounts however the auth system used for linking accounts is currently failing

    Our team is looking into the issue and will roll out a fix soon